Office Assistant/Customer Service/Dispatcher
Star Quality Air Conditioning, Inc.
Star Quality Air Conditioning, Inc.
Vero Beach, FL Vero Beach, FL Full-time Full-time $15 - $20 an hour $15 - $20 an hour 2 days ago 2 days ago 2 days ago Are you a top performer in a fast-paced environment? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! A growing air conditioning company in Vero Beach, FL is looking for a Customer Service/Dispatcher/Office Assistant to assist in scheduling services, routing calls, logging call information, and customer service tasks.
Knowledge of the area and an ability to route effectively and efficiently are a must.
Responsibilities Include:
Answer telephones, schedule services, and maintain a changing daily schedule for multiple people Prepare work orders, purchase orders, and complete job paperwork Route schedules efficiently Fleet management Telemarketing Customer follow-up Handle customer concerns to ensure 100% customer satisfaction Accept customer payments Prepare and submit quotes to clients Requirements Excellent verbal and written communication skills Ability to maintain exceptional phone presence even in difficult situations Ability to respond, follow-up, and record calls appropriately Ability to enhance customer relationships through high quality communication Handle multiple phone lines at once Talk and type live Self-motivated, quick thinker, ability to multi-task Must be comfortable with phone sales Ability to adjust to new circumstances and can handle operational changes with ease and confidence Can identify difficult situations and use proper judgment to handle the situation quickly without direct supervision Must be team player with ideas to share to ensure productivity Must have excellent time management skills Excellent customer service skills HVAC knowledge is a plus, must be proficient in Microsoft Office Suite Job Type:
Full-time Pay:
$15.
00 - $20.
00 per hour Schedule:
8 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Star Quality Air Conditioning, Inc.
Vero Beach, FL Vero Beach, FL Full-time Full-time $15 - $20 an hour $15 - $20 an hour 2 days ago 2 days ago 2 days ago Are you a top performer in a fast-paced environment? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! A growing air conditioning company in Vero Beach, FL is looking for a Customer Service/Dispatcher/Office Assistant to assist in scheduling services, routing calls, logging call information, and customer service tasks.
Knowledge of the area and an ability to route effectively and efficiently are a must.
Responsibilities Include:
Answer telephones, schedule services, and maintain a changing daily schedule for multiple people Prepare work orders, purchase orders, and complete job paperwork Route schedules efficiently Fleet management Telemarketing Customer follow-up Handle customer concerns to ensure 100% customer satisfaction Accept customer payments Prepare and submit quotes to clients Requirements Excellent verbal and written communication skills Ability to maintain exceptional phone presence even in difficult situations Ability to respond, follow-up, and record calls appropriately Ability to enhance customer relationships through high quality communication Handle multiple phone lines at once Talk and type live Self-motivated, quick thinker, ability to multi-task Must be comfortable with phone sales Ability to adjust to new circumstances and can handle operational changes with ease and confidence Can identify difficult situations and use proper judgment to handle the situation quickly without direct supervision Must be team player with ideas to share to ensure productivity Must have excellent time management skills Excellent customer service skills HVAC knowledge is a plus, must be proficient in Microsoft Office Suite Job Type:
Full-time Pay:
$15.
00 - $20.
00 per hour Schedule:
8 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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