Customer Service / Retail Operations
Maus & Hoffman Maus & Hoffman Vero Beach, FL Vero Beach, FL Temporary Part-time Seasonal Temporary Part-time Seasonal $15 - $18 an hour $15 - $18 an hour 4 days ago 4 days ago 4 days ago Job description NOTE:
PLEASE TAKE CUSTOMER SERVICE PHONE SCREEN FOR YOUR APPLICATION TO BE CONSIDERED.
Maus & Hoffman, a cherished family-owned and operated retailer with 80 years of heritage, is on the lookout for a dynamic and customer-focused individual to join our prestigious Vero Beach location.
If you have a passion for impeccable customer service, a knack for problem-solving, and a keen eye for detail, this multifaceted role encompassing customer service, sales support, and retail operations is tailor-made for you.
Who We're Seeking:
Customer Enthusiast:
You thrive on meaningful customer interactions, ensuring their satisfaction is top priority.
Natural Problem Solver:
Challenges are your stepping stones to success; you enjoy troubleshooting and investigating customer issues with finesse.
Detail-Oriented Professional:
Precision is your middle name, and you take pride in ensuring accuracy and follow-through in all tasks.
Communication Virtuoso:
Your excellent communication skills enable seamless interactions with both customers and colleagues.
Your
Responsibilities:
Inbound Call Maestro:
Master the art of managing inbound calls to our esteemed retail location, providing a stellar customer experience.
Point of Sale Wizard:
Process Point of Sale transactions with expertise, ensuring smooth transactions for our valued clientele.
Record Keeping Guru:
Maintain meticulous customer contact and billing records, ensuring no detail is overlooked.
Sales Support Extraordinaire:
Be the backbone of our sales staff by efficiently processing orders and ensuring their success.
Tailor Shop Liaison:
Act as a bridge to our tailor shop, ensuring timely service and follow-through on customer requests.
Logistics Maestro:
Facilitate customer pickup, delivery, and shipping needs, making sure everything goes off without a hitch.
Operational Efficiency Architect:
Develop and manage processes that guarantee efficiency and accuracy in store operations.
Qualifications:
Customer Service Savvy:
A proven track record in customer support or client service representative roles.
Phone Handling Pro:
Demonstrated prowess in handling phone calls with finesse, employing active listening skills.
Point of Sale Proficiency:
Familiarity with Point of Sale systems and best practices.
Adaptability Champion:
Display customer orientation and the ability to adapt and respond to different customer personalities.
Communication:
Showcase excellent communication and presentation skills.
Time Management:
Ability to multitask, prioritize, and effectively manage time to meet and exceed expectations.
At Maus & Hoffman, we take pride in our heritage and are dedicated to delivering unparalleled experiences to our customers.
If you're ready to be part of a legendary team that values excellence and is passionate about upscale menswear, apply today! Join us in making every customer's visit a memorable one and be a key contributor to our continued success.
Job Types:
Part-time, Seasonal Pay:
$15.
00 - $18.
00 per hour Expected hours:
15 - 20 per week Experience level:
1 year 2 years 3 years 4 years Shift:
Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
PLEASE TAKE CUSTOMER SERVICE PHONE SCREEN FOR YOUR APPLICATION TO BE CONSIDERED.
Maus & Hoffman, a cherished family-owned and operated retailer with 80 years of heritage, is on the lookout for a dynamic and customer-focused individual to join our prestigious Vero Beach location.
If you have a passion for impeccable customer service, a knack for problem-solving, and a keen eye for detail, this multifaceted role encompassing customer service, sales support, and retail operations is tailor-made for you.
Who We're Seeking:
Customer Enthusiast:
You thrive on meaningful customer interactions, ensuring their satisfaction is top priority.
Natural Problem Solver:
Challenges are your stepping stones to success; you enjoy troubleshooting and investigating customer issues with finesse.
Detail-Oriented Professional:
Precision is your middle name, and you take pride in ensuring accuracy and follow-through in all tasks.
Communication Virtuoso:
Your excellent communication skills enable seamless interactions with both customers and colleagues.
Your
Responsibilities:
Inbound Call Maestro:
Master the art of managing inbound calls to our esteemed retail location, providing a stellar customer experience.
Point of Sale Wizard:
Process Point of Sale transactions with expertise, ensuring smooth transactions for our valued clientele.
Record Keeping Guru:
Maintain meticulous customer contact and billing records, ensuring no detail is overlooked.
Sales Support Extraordinaire:
Be the backbone of our sales staff by efficiently processing orders and ensuring their success.
Tailor Shop Liaison:
Act as a bridge to our tailor shop, ensuring timely service and follow-through on customer requests.
Logistics Maestro:
Facilitate customer pickup, delivery, and shipping needs, making sure everything goes off without a hitch.
Operational Efficiency Architect:
Develop and manage processes that guarantee efficiency and accuracy in store operations.
Qualifications:
Customer Service Savvy:
A proven track record in customer support or client service representative roles.
Phone Handling Pro:
Demonstrated prowess in handling phone calls with finesse, employing active listening skills.
Point of Sale Proficiency:
Familiarity with Point of Sale systems and best practices.
Adaptability Champion:
Display customer orientation and the ability to adapt and respond to different customer personalities.
Communication:
Showcase excellent communication and presentation skills.
Time Management:
Ability to multitask, prioritize, and effectively manage time to meet and exceed expectations.
At Maus & Hoffman, we take pride in our heritage and are dedicated to delivering unparalleled experiences to our customers.
If you're ready to be part of a legendary team that values excellence and is passionate about upscale menswear, apply today! Join us in making every customer's visit a memorable one and be a key contributor to our continued success.
Job Types:
Part-time, Seasonal Pay:
$15.
00 - $18.
00 per hour Expected hours:
15 - 20 per week Experience level:
1 year 2 years 3 years 4 years Shift:
Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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