Scheduler - Medical Assistant for Home Care Agency Administrative & Office Jobs - Vero Beach, FL at Geebo

Scheduler - Medical Assistant for Home Care Agency

A Nurse's Touch Healthcare, Inc.
A Nurse's Touch Healthcare, Inc.
Vero Beach, FL Vero Beach, FL Full-time Full-time $20 - $25 an hour $20 - $25 an hour 6 days ago 6 days ago 6 days ago Client Scheduling:
Efficiently schedule and coordinate home care services for clients based on their individual needs and care plans.
Manage and update scheduling software or systems to reflect accurate and current client information.
Communication:
Regularly communicate with clients, caregivers, and healthcare professionals to ensure effective scheduling and coordination of care.
Handle inquiries and requests from clients and caregivers regarding scheduling matters.
Assessment and Matching:
Assess client needs and preferences to match appropriate caregivers based on skillset, availability, and compatibility.
Ensure continuity of care by managing caregiver schedules and maintaining consistency for clients.
Documentation and Record Keeping:
Maintain accurate and up-to-date records of client schedules, caregiver assignments, and any changes in care plans.
Document client and caregiver preferences, special requirements, and any relevant information.
Problem Resolution:
Address and resolve scheduling conflicts or issues promptly and effectively.
Collaborate with team members to find solutions to scheduling challenges and ensure client satisfaction.
Adherence to Regulations:
Stay informed about and adhere to regulations and guidelines related to home care scheduling and coordination.
Ensure compliance with privacy laws and maintain confidentiality of client information.
Team Collaboration:
Collaborate with other departments, including care coordinators, nurses, and administrative staff, to ensure seamless coordination of services.
Participate in team meetings and provide updates on scheduling and client care coordination.
Emergency Response:
Develop and implement contingency plans for unexpected events, such as caregiver absences or client emergencies.
Ensure a rapid and appropriate response to any scheduling-related crises.
Client and Caregiver Support:
Act as a point of contact for clients and caregivers, offering support, answering questions, and addressing concerns related to scheduling and coordination.
Administrative Tasks:
Maintain accurate and up-to-date electronic health records (EHR) for all patients.
Handle phone inquiries, relay messages, and coordinate communication between patients and healthcare team.
Documentation:
Accurately file and organize all notes, reports, and documentation into the appropriate client or patient files.
Ensure that all documentation is complete, dated, and follows established protocols.
Communication and Collaboration:
Communicate effectively with patients, families, and other healthcare team members.
Collaborate with nurses, physicians, and other medical staff to ensure coordinated patient care.
Education and Health Promotion:
Educate patients on proper self-care and medication administration.
Provide health promotion and disease prevention information to patients.
Compliance and Regulations:
Adhere to healthcare regulations, including HIPAA, and maintain patient confidentiality.
Stay informed about industry trends, guidelines, and best practices Teamwork:
Foster a collaborative and positive working environment within the healthcare team.
Contribute to a culture of continuous improvement and excellence.
Tailor these responsibilities to fit the specific requirements and expectations of the Medical Assistant position in your organization.
Job Type:
Full-time Pay:
$20.
00 - $25.
00 per hour
Benefits:
Paid time off Medical specialties:
Geriatrics Home Health Primary Care Wound Care Physical setting:
Long term care Outpatient Standard shift:
Day shift Supplemental schedule:
Holidays Overtime Weekly schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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